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Turnaround Time
All items are made-to-order. Our standard turnaround time is 7–14 business days from order confirmation to shipment, depending on design complexity and current order volume. Rush orders may be available for an additional fee — please reach out before placing your order to confirm availability.
You’ll receive a shipping notification with tracking details once your item is on its way.
Thank you for supporting handmade, small-batch embroidery!
Return Policy
Due to the personalized and made-to-order nature of our embroidered products, all sales are considered final. Please review your order carefully before confirming your purchase. We do not accept returns, exchanges, or cancellations once an order has been placed.
If you notice an issue with your order upon delivery, such as a defect in the garment or a mistake in the embroidery that differs from your approved design, please contact us within 7 days of receipt. We’ll do our best to make it right!